We are here to help you with your questions

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Thank you for your patience as our agents do their best to assist you as efficiently as we can.

Get help for your existing account

If you have a question about your OneAmerica Financial policy or plan, please contact us at one of the options in the accordions below. We're happy to help.

Retirement Plan Questions

If you have specific questions about your account, we’re here to help. To allow us to assist you more efficiently, please have your plan number available. You can find your plan number on your account statement or by logging in to your account.

Our representatives are available to help Monday through Friday 8 a.m. - 10 p.m. ET

If your plan starts with a number,
please call: 800-858-3829

If your plan starts with a letter,
please call: 800-249-6269

Life Insurance policy or Annuity

For specific policy-related questions, we can help you more effectively if you have your policy number available. This information can be found on your annual statement or in your policy contract.

If your policy number 
starts with a “10” or “0”
please call 800-437-4692

If your policy number 
starts with “5” or “L”,
please call 800-428-2316

For all other policy numbers,
please call 800-537-6442.

Retirement Professional


Employee Benefits Professional


Life Insurance Professional


Broker or Producer:

Asset-based LTC solutions

Please call 844-833-5520

All other life insurance and annuities

Please call 877-999-9883

Insurance, Annuity or long-term care claims

Life and Annuity

Please send questions via email  
or call 800-833-5569

Long-term care

Please send questions via email  
or call 800-352-6608


Employer sponsored group disability or life claims

Disability claims

Please send questions via email   or call 855-517-6365

Life claims

Please send questions via email   or call 800-553-3522

Waiver of Premium

Please send questions via email   or call 800-553-3522

If you are a securities registered representative or investment advisor representative, please call 877-285-3863 to reach the trading desk or OneAmerica Securities sales support.

Find a financial professional

Discover how working with a financial professional can help you reach your goals and protect the ones you love.

Individual Policies & Annuities

The companies of OneAmerica Financial have appointed general agencies across the country to give you local, personalized support. Click on the icon closest to you to learn more and start the conversation. If you don’t see your state or region represented, call us at 877-999-9883, option 2 or email oasalesdesk@oneamerica.com.

Or select a state

Financial Professional

If you are a financial professional specializing in retirement services and looking to work with the companies of OneAmerica Financial or to learn more about our retirement services offerings, please contact the OneAmerica Financial representative in your area or our Retirement Services Internal Sales Desk at 866-313-7355.

Employer or employee

Are you an employer or employee with a retirement plan through the companies of OneAmerica Financial? Please visit Get help for your existing account section located above.

Employee Benefits Products

Financial professionals at Regional Offices work alongside your benefits advisor to bring your organization our comprehensive employee benefits products.

Mailing addresses

OneAmerica Financial℠ Partners, Inc.
Employee Benefits Contact Center
The Companies of OneAmerica Financial
OneAmerica Securities, Inc.