Legal disclaimers & terms of use

General disclaimer

OneAmerica Financial Partners, Inc. (OneAmerica FinancialSM), is a stock insurance holding company. It is not a licensed insurance company. The companies of OneAmerica Financial are licensed and authorized to conduct business as follows:

  • American United Life Insurance Company® is licensed and authorized to conduct life insurance business in every state of the United States except New York. (NAIC #60895)
  • OneAmerica Securities is licensed and authorized to conduct securities-related business in all of the United States.
  • Pioneer Mutual Life Insurance Company is licensed and authorized to conduct life insurance business in every state except Alaska and New York. (NAIC #67911)
  • The State Life Insurance Company is licensed and authorized to conduct life insurance business in every state except New York. (NAIC #69116)

OneAmerica Financial Partners, Inc., the companies of OneAmerica Financial listed above and any affiliate or subsidiary of said entities are collectively referred to hereinafter as "OneAmerica Financial".

The websites of the companies of OneAmerica Financial are in no way to be construed as an offer for the sale of securities, insurance products or retirement plans in unauthorized states or countries.

AUL's annuity disclaimer

Retirement plans from American United Life Insurance Company® (AUL) are funded by AUL annuity contracts. While a participant in an annuity contract may benefit from additional investment and annuity related benefits under the annuity contract, any tax deferral is provided by the plan and not the annuity contract.


Group annuity contracts are issued by American United Life Insurance Company® (AUL) and registered variable annuity products are distributed by OneAmerica Securities, Inc., a Registered Investment Advisor, FINRASIPC, One American Square, Indianapolis, IN 46282, 1-877-285-3863.

Prospectus disclaimer

Variable products are sold by prospectus. Both the product prospectus and underlying fund prospectuses can be obtained from your investment professional or by writing to One American Square, Indianapolis, IN 46282, Before investing, carefully consider the fund’s investment objectives, risks, charges, and expenses. The product prospectus and underlying fund prospectus contain this and other important information. Read the prospectuses carefully before investing.

Product descriptions

The product descriptions on the OneAmerica Financial websites do not constitute solicitations in connection with any products or services. If you would like to know more about a product or service, contact a licensed financial professional in your area.


Financial calculators and/or calculation tables included on the OneAmerica Financial websites are for illustration purposes only and should not be the sole source for financial planning decisions. Contact your tax advisor or financial advisor before making any changes to your financial plan.


OneAmerica Financial does not make any express or implied warranties, representations or endorsements with respect to downloadable files of the OneAmerica Financial websites. They may be downloaded and/or reprinted for personal use only. If you wish to reproduce any document or graphic, in whole or in part, from this site for non-personal purposes, you must first request permission in writing from the appropriate OneAmerica Financial copyright holder.


We reserve the right to make changes to the OneAmerica Financial websites and our legal disclaimers. We encourage you to review the websites and these disclaimers periodically for any updates or changes. Your continued access or use of this site shall be deemed your acceptance of these disclaimers and any subsequent changes.


You acknowledge and agree that you are personally responsible for your conduct while using our secure websites and agree to indemnify and hold OneAmerica Financial, their subsidiaries, affiliates and their officers, directors, employees and agents harmless from and against any loss, damage, liability, cost or expense of any kind (including attorneys' fees) that OneAmerica Financial may incur in connection with a third-party claim or otherwise in relation to your use of a secure website or your violation of these Terms of Use or the rights of any third party.


Usage of the OneAmerica Financial websites are restricted to authorized users. These websites are intended to be used by adults only. If you allow a minor to access the websites on your behalf, you agree that you will be solely responsible for such minors’ use, action and access to the websites. Unauthorized access is strictly prohibited and in violation of federal laws.


These Legal Disclaimers and Terms of Use state the terms and conditions that govern your use of the all the OneAmerica Financial secure websites. When you use or access, or permit any other person(s) to use or access, these websites, you agree to the terms and conditions of these Legal Disclaimers and Terms of Use. OneAmerica Financial may amend or change these Terms of Use from time to time without notice to you, in our sole discretion and at any time, by posting the updated terms on the site. Please access and review these Legal Disclaimers and Terms of Use regularly. Your continued use of our secure sites, indicate your acknowledgement and acceptance of these terms. If you find the Legal Disclaimers and Terms of Use unacceptable to you at any time, please discontinue your use of the OneAmerica Financial websites.


These terms and conditions are in addition to those that apply to any contractual relationships or policies you may have with one or more of the companies of OneAmerica Financial. Where appropriate, please review those specific terms and conditions.


As used in these Legal Disclaimers and Terms of Use, "you" or "your" refers to each person(s) subscribing to, using or accessing any of the OneAmerica Financial websites.

The companies of OneAmerica Financial websites

The OneAmerica Financial websites offer a variety of content, forms, guides, products and services. OneAmerica Financial grants to you, for your personal or professional purposes only, a nonexclusive, limited and revocable right to access and use these sites. You agree not to use our websites for any other purpose, including commercial purposes, such as co-branding, framing or linking, without OneAmerica Financial’s prior written consent.


When you visit OneAmerica Financial websites, we collect visitor information such as computer browser type, Internet protocol address, pages visited, and average time spent on our websites. This information may be used to improve our Web design and functionality. We collect visitor information by using cookies and pixel tags.


A cookie is a small piece of information that a website can send to your browser and may then be stored on your computer’s hard drive. It acts as an anonymous tag that identifies your computer, but not you personally. A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of our website but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit.


We may use third-party service providers to help us analyze visitor information. For example, these service providers may help us measure the performance of our online advertising campaigns or analyze visitor activity on our websites. We do not collect personally identifiable information via these cookies, nor do we share personally identifiable information about our customers with these third-party service providers.


You are responsible for obtaining, installing, maintaining and operating all computer hardware, software and Internet access services necessary to use or access any aspect of the OneAmerica Financial websites. OneAmerica Financial will not be responsible for any errors or problems that arise from the malfunction or failure of your hardware, software or any Internet access services.

Limitation of access

OneAmerica Financial may terminate, suspend or limit your access privileges to any of the websites of OneAmerica Financial, in whole or in part, in our sole discretion, at any time without prior notice. Furthermore, you understand and agree that the websites of OneAmerica Financial may at times be temporarily unavailable due to system maintenance or technical difficulties.

Information & password protection

To prevent unauthorized access to your accounts and to prevent unauthorized use of any of the companies of OneAmerica Financial secure websites, you agree to protect and keep confidential your account number, PIN, user ID, password or other means of accessing your accounts from any person not authorized to access your accounts. The loss, theft or unauthorized use of your account numbers, PINs, user IDs and passwords could cause inappropriate use of a secure site and submission of information to the Enterprise. If you disclose your account numbers, PINs, user IDs and/or passwords to any person(s) or entity, you assume all risks and losses associated with such disclosure. If you permit any other person(s) or entity to use a companies of OneAmerica Financial secure website(s) or to access or use your account numbers, PINs, user IDs, passwords or other means to access your accounts, you are responsible for any transactions and activities authorized from your accounts. If you believe someone may attempt to use or has used the secure website without your permission, or that any other unauthorized use of your account numbers, PINs, user IDs and passwords or security breach has occurred, you agree to immediately notify OneAmerica Financial by calling (317) 285-1877 during normal customer service hours.


When you register for a OneAmerica Financial company secure website, you will be required to provide certain personal information. You agree to provide true, accurate, current and complete information about yourself on the registration form and to maintain and promptly update such account information.

Copy & trademark notices

The images, text, screens and Web pages appearing within the Internet sites are owned by OneAmerica Financial, or others, as indicated, and are protected by copyright laws. You agree not to copy, display, distribute, download, license, sub-license, modify, publish, repost, reproduce, reuse, sell, transmit, create a derivative work from or otherwise use for public or commercial purposes, the information and materials on the sites without OneAmerica’s express written permission. Unless otherwise noted, all other trademarks, service marks and logos used on the sites are the trademarks, service marks or logos of OneAmerica Financial Partners, Inc., or others as indicated.


You agree the information contained in the sites will be consulted for proper and efficient submission of coverage, claim, billing and underwriting requests. In addition to these Terms of Use, you agree to comply with all applicable agreements, including, without limitation, the Subscription Agreement/Application you received when applying for coverage with a OneAmerica Financial company, the Administrative Manual accessible via the site, forms and their instructions, and any of the agreements you received when applying for or receiving coverage with a OneAmerica Financial company and with all applicable state and federal laws and regulations. In the event of a conflict between the terms of these Terms of Use and your applicable agreements with us, the terms of those agreements will control. You understand and agree that only a OneAmerica Financial company has authority to determine insurability, the effective date of insurance coverage and the amount of insurance coverage; to interpret and administer any of the requirements set forth in the policy; and to amend the policy by signature of the duly authorized president or secretary of a OneAmerica Financial company. Benefits under policies will be paid only if a OneAmerica Financial company decides in its discretion the applicant is entitled to them.

Limitation of liability

These Terms of Use state OneAmerica Financial’s entire liability and your exclusive remedy as it relates to our secure websites. In no event shall any of the companies of OneAmerica Financial, be liable for any loss, injury or damages, whether direct, indirect, special, incidental, exemplary or consequential, including lost profits, arising from or related to any access to or use of our secure websites, or the installation, use or maintenance of your personal computer hardware, equipment, software or any internet access services.

Warranties disclaimer

Except as otherwise expressly provided in any applicable agreement, you understand and agree that your use of our secure websites is at your sole risk and that the services and all information, products and other content (including third-party information, products and content) included in or accessible from the site, are provided on an “as is”, “where is” and “where available” basis, and are subject to change at any time without notice to you. You acknowledge that OneAmerica Financial makes no warranty that the services will be uninterrupted, timely, secure or error-free unless otherwise stated on the site or in any applicable agreement.


If you have consented to the electronic delivery of documents, OneAmerica Financial may, pursuant to your consent, make certain regulatory documents and information relating to your OneAmerica Financial account(s), such as statements, prospectuses, and confirmations (collectively, “Official Documents”), available electronically for download or via e-mail. Content, excluding Official Documents, is provided for informational purposes only and should not be relied on.


To the fullest extent permitted by law, OneAmerica Financial disclaims all representations, warranties and conditions of any kind (express, implied, statutory or otherwise, including, but not limited to, the warranties of merchantability and fitness for a particular purpose, title and non-infringement of proprietary rights) as to our secure websites and all information, products and other content (including third-party information, products and content) included in or accessible from the sites.

Site links

The sites may contain links to other third-party websites. OneAmerica Financial is not responsible for, nor does it control, the content, products or services provided by linked sites. OneAmerica Financial does not endorse or guarantee the products, information or recommendations provided by linked sites, and is not liable for any failure of products or services advertised on those sites. In addition, each third-party site may provide less security than OneAmerica Financial and have a privacy policy different than that ours. Your access, use and reliance upon such content, products or services are at your own risk.

Governing laws

These Terms of Use and its enforcement shall be governed by the laws of the State of Indiana, without giving effect to any principles of conflict of laws. In the event any of the provisions of these Terms of Use shall be determined by a court of competent jurisdiction to be invalid, any such provision determined to be invalid shall not affect the validity of all remaining provisions. These Terms of Use are transferable to our successors and assigns, whether by merger, consolidation or otherwise. The policies and/or certificates accessed via OneAmerica Financial's secure websites shall be governed by laws of those agreements.

Dispute resolution

Any controversy or claim arising out of or relating to this agreement, or use of a OneAmerica Financial website, shall be decided by arbitration in accordance with the Federal Arbitration Act, the procedures of the commercial arbitration rules of the American Arbitration Association and this agreement. The Court of Arbitrators, which is to be held in the city where OneAmerica Financial Partners, Inc. Home Office is domiciled, shall consist of three (3) arbitrators familiar with insurance products and website related matters. The selection of the arbitrators shall be conducted within thirty (30) calendar days after proper service of a demand for arbitration. One of the arbitrators shall be appointed by OneAmerica Financial Partners, Inc., one by you, and the third shall be selected by the first two appointees prior to the beginning of arbitration. Should the two arbitrators be unable to agree upon the choice of a third, the appointment shall be left to the president or any vice president of the American Arbitration Association. The arbitrators shall decide by a majority of votes, the award shall be in writing, the decision shall be signed by a majority of the arbitrators, and they shall include a statement regarding the reasons for the disposition of any claim. Judgment on the award rendered by the arbitrators may be entered by any court having jurisdiction thereof. The parties are not precluded from challenging the decision under the Federal Arbitration Act or applicable law. Each party shall bear the expense of its own attorney and arbitrator, and shall share equally with the other party the expenses of the third arbitrator and of the arbitration. The parties agree that OneAmerica Financial is engaged in interstate commerce, and the transaction is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16. Consistent with the expedited nature of arbitration, each party will, upon the written request of the other party, promptly provide the other with copies of documents relevant to the issues raised by any claim or counterclaim on which the producing party may rely in support of or in opposition to any claim or defense. Any dispute regarding discovery, or the relevance or scope thereof, shall be determined by the arbitrator(s), which determination shall be conclusive. All discovery shall be completed within sixty (60) calendar days following the appointment of the arbitrator(s) or longer following mutual agreement by the parties.

Risk of loss

In the event of a system failure or interruption, your data may be lost or destroyed. Any transaction(s) you initiated, were in the process of completing, or completed shortly before a system failure or interruption should be verified by you through means other than online to ensure the accuracy and completeness of such transaction(s). You assume the risk of loss of your data during any system failure or interruption and the responsibility to verify the accuracy and completeness of any transaction(s) so affected.


While OneAmerica Financial does its best to protect its customers and its data, the possibility exists that files available for downloading may contain viruses, worms, Trojan horses or other code that has contaminating or destructive properties. It is your responsibility to scan any and all downloaded materials received from the Internet.

Miscellaneous terms

Not all the products or services described on our sites are available in all geographic areas. Therefore, you may not be eligible for all the products or services described. OneAmerica Financial reserves the right to determine your eligibility for any product or service.


OneAmerica Financial may use “cookies” or related technology to track the usage of the website. OneAmerica Financial reserves the right to monitor your access and use of our secure websites. We may record or log your use in a manner that is consistent with our Privacy Policy.


OneAmerica Financial respects the privacy of your personal information. However, it must be understood that the Internet is not a completely secure medium of communication. OneAmerica Financial cannot guarantee the privacy of any information you input on this website or send to us via the Internet. OneAmerica Financial will not be responsible for any damages you or others may suffer as a result of the loss of confidentiality of any such information. You are solely responsible for maintaining the confidentiality of an individual’s information when communicating with us. The use of e-mail to send confidential information is discouraged. However, if you choose to send confidential information electronically, OneAmerica Financial recommends the confidential information be sent via encryption. This information includes data that can positively identify an individual such as Social Security number, complete legal name and/or complete address.


OneAmerica Financial will not be deemed to have waived any of our rights or remedies under these Terms of Use unless such waiver is in writing and signed by us. No delay or omission on our part in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.