Contact Information

Contact Information

Contact us for help

For generations, Americans have relied on the companies of OneAmerica® to help them meet their financial goals. We do it by providing financial education, quality products and a customer concierge service to guide you through the process. Whether you need individual or business services, we’re here to help. Learn more below, then contact us to get started.

Individuals & Families

Our companies offer life insurance, annuities and asset-based long-term care products for families and individuals. To contact the issuing company for your existing policy or account, select a category below. If you are a beneficiary and need to request a policy payment, please contact claims support.

 

American United Life Insurance Company®
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-537-6442
Phone: (317) 285-4032
Fax: (317) 285-1593

An error occurred. Please try again.

Thank you. We will respond soon.

Submit your message securely. Privacy Policy


The captcha response is invalid. Please try again.

Please fill out all fields to continue.


 


The State Life Insurance Company (Life Insurance)
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-428-2316
Phone: (317) 285-2373
Fax: (317) 285-2380

An error occurred. Please try again.

Thank you. We will respond soon.

Submit your message securely. Privacy Policy


The captcha response is invalid. Please try again.

Please fill out all fields to continue.


 


Pioneer Mutual Life Insurance Company
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-437-4692
Phone: (317) 285-5700
Fax: (317) 285-1593

An error occurred. Please try again.

Thank you. We will respond soon.

Submit your message securely. Privacy Policy


The captcha response is invalid. Please try again.

Please fill out all fields to continue.


 

The State Life Insurance Company (Life Insurance)
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-428-2316
Phone: (317) 285-2373
Fax: (317) 285-2380

An error occurred. Please try again.

Thank you. We will respond soon.

Submit your message securely. Privacy Policy


The captcha response is invalid. Please try again.

Please fill out all fields to continue.


 

Employee Benefits Customer Service
( M-F, 8:30 a.m. to 5:30 p.m. EST)
Toll-free: 1-800-553-5318
Phone: (317) 285-5001
Fax: 1-888-285-1565

An error occurred. Please try again.

Thank you. We will respond soon.

Submit your message securely. Privacy Policy


(optional)

The captcha response is invalid. Please try again.

Please fill out all fields to continue.


 

Forms & Resources
Employee Benefits Products Form Search

 

Mailing Address
Employee Benefits Contact Center American United Life Insurance Company®
PO Box 6123
Indianapolis, IN 46206-6123

 

 

Claims Support

If you are a policyholder or beneficiary who needs to request a policy payment, our trained and experienced support center representatives are ready to help you.

Life & Life Waiver of Premium Claims:
Toll-free: 1-800-553-3522
Phone: (317) 285-5002
Life Claims Fax: (317) 285-7666
Life Waiver of Premium Fax: (317) 285-7663
Life Claims: lifeclaims.employeebenefits@oneamerica.com
Life Waiver of Premium Claims: WaiverofPremium.Grp@oneamerica.com
Disability Claims: 1-855-517-6365
Fax: (844) 287-9499
Disability.Claims@OneAmerica.com

 

Participant Service Centers

 

AUL Participant Service Center
(M-F, 8 a.m. to 10 p.m. ET)
Toll-free: 1-800-249-6269
Phone: (317) 285-5060
Fax: (317) 285-1728

 

 

McCready and Keene, Inc.
(M-F, 8 a.m. to 10 p.m. ET)
Toll-free: 1-800-442-4015
Fax: (317) 285-6462

 

 

OneAmerica Retirement Services LLC
(including former BMO and CNB Retirement Services)

(M-F, 8 a.m. to 10 p.m. ET)
Toll-free: 1-800-858-3829

 

 

OneAmerica Securities, Inc.
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-877-285-3863
Fax: (317) 285-4050

 

 

If you are a policyholder or beneficiary who needs to request a policy payment, our trained and experienced support center representatives are ready to help you. Contact us for help with:

  • Death claims on life insurance or annuities
  • Long-term care claims
  • Premium waiver requests

The State Life Insurance Company (Life Insurance)
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-428-2316
Phone: (317) 285-2373
Fax: (317) 285-2380

An error occurred. Please try again.

Thank you. We will respond soon.

Submit your message securely. Privacy Policy


The captcha response is invalid. Please try again.

Please fill out all fields to continue.



Golden Rule policies administered by State Life Insurance Company® State Life Insurance Company®
Toll-free: 1-800-275-5101
Phone: (317) 285-5101
Fax: (317) 285-1344
Life & Annuity Claims: Claims.Ind@oneamerica.com
Long Term Care Claims: longtermcareclaims.ind@oneamerica.com

American United Life Insurance Company Pioneer Mutual Life Insurance Company
Toll-free: 1-800-833-5569
Phone: (317) 285-5592
Fax: (317) 285-1344
Life & Annuity Claims: Claims.Ind@oneamerica.com
Long Term Care Claims: longtermcareclaims.ind@oneamerica.com

Mailing Address


The Companies of OneAmerica®
ATTN:Individual Claims
PO Box 6008
Indianapolis, IN 46206-6008

Forms & Resources

 

 

Business & Employers

The companies of OneAmerica offer a range of employee benefit and retirement plans for businesses and employers. These include life insurance, annuities and asset-based long-term care products. To contact the issuing company for your existing policy or account, select a category below. If you are a beneficiary and need to request a policy payment, please contact claims support.

 

Employee Benefits Products
Financial professionals at Regional Offices work in coordination with your benefits advisor to bring your organization our comprehensive employee benefits products.

 

 

 

An error occurred. Please try again.

Please fill out all fields to continue.


 

 

 

If you are a financial professional specializing in retirement services and looking to work with the companies of OneAmerica or to learn more about our retirement services offerings, please contact us at (866) 313-7355.

 

Services for Financial Professionals

To meet the needs of our diverse customer base, OneAmerica works with brokers, agents, dealers, producers, and many other financial professionals. Select from the options below to learn more about becoming a financial professional with the companies of OneAmerica.

 

Personal Producing General Agents
Toll-free: 1-877-297-7742
Phone: (317) 285-5742

 

 

Brokers/Producers
Toll-free: 1-844-833-5520
 

 

 

Financial Professionals for Retirement Services (Products & Sales Support)
Toll-free: 1-866-313-7355
Phone: (317) 285-7354

 

 

Retirement Services Hotline for Financial Professionals
Toll-free: 1-800-561-3329
Phone: (317) 285-4107
  • Option 1 - Participant Information
  • Option 2 - Compensation
  • Option 3 - Licensing & Appointment
  • Option 4 - Products & Sales
  • Option 5 - eProducer Password & Support

 

 

Registered Representatives of OneAmerica Securities, Inc.
OneAmerica Securities, Inc.
(M-F, 8:30 a.m. to 5 p.m. ET)
Toll-free: 1-877-285-3863
Phone: (317) 285-5887
Fax: (317) 285-7635
OneAmerica Securities, Inc.
(M-F, 8:30 a.m. to 5 p.m. ET)
Toll-free: 1-877-285-3863
Phone: (317) 285-5887
Fax: (317) 285-7635

An error occurred. Please try again.

Thank you. We will respond soon.

Submit your message securely. Privacy Policy


(optional)

The captcha response is invalid. Please try again.

Please fill out all fields to continue.


 

 

Mailing Address


OneAmerica Securities, Inc.
PO Box 1984
Indianapolis, IN 46206-1984

 

Notes: Group annuity products are issued by American United Life Insurance Company® (AUL) and registered variable annuity products are distributed by OneAmerica Securities, Inc., Member FINRA, SIPC, a Registered Investment Advisor, One America Square, Indianapolis, IN 46282.

Products and services provided by American United Life Insurance Company® (AUL), OneAmerica Square, Indianapolis, IN 46206-0368, 1-800-249-6269. Variable annuity contracts are distributed by OneAmerica Securities, Inc., Member FINRA, SIPC, One America Square, Indianapolis, IN 46282.

Find a Financial Professional

Work with an agent or financial professional near you.

Find an Agency

Find a Regional Office

Career Opportunities

Decorative Image

At OneAmerica we think of careers, not just jobs.

View current postings

Financial Professionals

Decorative Image

A+ ratings and award-winning services for clients.

Build your business with OneAmerica

Institutional Investor Information

We provide financial information to our 144A note holders via secured website.

Direct your inquires here