We are here to help you with your questions

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We are currently experiencing higher call volumes.

Thank you for your patience as our agents do their best to assist you as efficiently as we can.

Get help for your existing account

If you have a question about your OneAmerica Financial policy or plan, please contact us at one of the options in the accordions below. We're happy to help.

Retirement Plan Questions

If you have specific questions about your account, we’re here to help. To allow us to assist you more efficiently, please have your plan number available. You can find your plan number on your account statement or by logging in to your account.

Our representatives are available to help Monday through Friday 8 a.m. - 10 p.m. ET

  • If your plan starts with a number,
    please call: 800-858-3829

  • If your plan starts with a letter,
    please call: 800-249-6269

Please call 800-553-5318 if you have policy questions. 


If you’re a broker we can answer registration and commission questions as well.

Life Insurance policy or Annuity

For specific policy-related questions, we can help you more effectively if you have your policy number available. This information can be found on your annual statement or in your policy contract.

  • If your policy number 
    starts with a “10” or “0”, 
    please call 800-437-4692

  • If your policy number 
    starts with “5” or “L”,
    please call 800-428-2316

  • For all other policy numbers,
    please call 800-537-6442.

Retirement Professional

Interested in learning more about OneAmerica Financial℠ products and services and how we can help you grow your business? Contact the OneAmerica Financial representative in your area or our Retirement Services Internal Sales Desk at 866-313-7355.

 

If you already work with us and have questions about participants, compensation, licensing, and appointments or need eProducer support, please call 800-561-3329

Employee Benefits Professional

Financial professionals at Regional Offices work in coordination with your benefits advisor to bring your organization our comprehensive employee benefits products.

 

Please use our office locator below under Find a Financial Professional.

Life Insurance Professional

Questions about your client’s life insurance policies and annuity contracts or need to assist them in filing a death claim, please call 800-537-6442.

 

Personal Producing General Agent, please call 877-297-7742.

Broker or Producer:

Insurance, Annuity or long-term care claims

Employer sponsored group disability or life claims

If you are a securities registered representative or investment advisor representative, please call 877-285-3863 to reach the trading desk or OneAmerica Securities sales support.

Find a financial professional

Discover how working with a financial professional can help you reach your goals and protect the ones you love.

Individual Policies & Annuities

The companies of OneAmerica Financial have appointed general agencies across the country to give you local, personalized support. Click on the icon closest to you to learn more and start the conversation. If you don’t see your state or region represented, call us at 877-999-9883, option 2 or email oasalesdesk@oneamerica.com.

Or select a state

  • Financial Professional

    If you are a financial professional specializing in retirement services and looking to work with the companies of OneAmerica Financial or to learn more about our retirement services offerings, please contact the OneAmerica Financial representative in your area or our Retirement Services Internal Sales Desk at 866-313-7355.

    Find a representative

  • Employer or employee

    Are you an employer or employee with a retirement plan through the companies of OneAmerica Financial? Please visit Get help for your existing account section located above.

Mailing addresses

OneAmerica Financial℠ Partners, Inc.

One American Square
P.O.

Box 368

Indianapolis, IN 46206-0368

Employee Benefits Contact Center

American United Life Insurance Company®


P.O. Box 6123


Indianapolis, IN 46206-6123

The Companies of OneAmerica Financial

ATTN: Individual Claims


P.O. Box 6008


Indianapolis, IN 46206-6008

OneAmerica Securities, Inc.

P.O. Box 1984


Indianapolis, IN 46206-1984