We are currently experiencing higher call volumes.
Thank you for your patience as our agents do their best to assist you as efficiently as they can.
If you have a question about your OneAmerica Financial policy or plan, please contact us at one of the options in the accordions below. We're happy to help.
If you have specific questions about your account, we’re here to help. To allow us to assist you more efficiently, please have your plan number available. You can find your plan number on your account statement or by logging in to your account.
Our representatives are available to help Monday through Friday 8 a.m. - 9 p.m. ET
If your plan starts with a number,
please call: 800-858-3829
If your plan starts with a letter,
please call: 800-249-6269
Please call 800-553-5318 if you have policy questions.
If you’re a broker we can answer registration and commission questions as well.
For specific policy-related questions, we can help you more effectively if you have your policy number available. This information can be found on your annual statement or in your policy contract.
If your policy number
starts with a “10” or “0”,
please call 800-437-4692
If your policy number
starts with “5” or “L”,
please call 800-428-2316
For all other policy numbers,
please call 800-537-6442.
Interested in learning more about OneAmerica Financial® products and services and how we can help you grow your business? Contact the OneAmerica Financial representative in your area or our Retirement Services Internal Sales Desk at 866-313-7355.
If you already work with us and have questions about participants, compensation, licensing, and appointments or need eProducer support, please call 800-561-3329
Financial professionals at Regional Offices work in coordination with your benefits advisor to bring your organization our comprehensive employee benefits products.
Please use our office locator below under Find a Financial Professional.
Questions about your client’s life insurance policies and annuity contracts or need to assist them in filing a death claim, please call 800-537-6442.
Personal Producing General Agent, please call 877-297-7742.
Please call 844-833-5520
Please call 877-999-9883
Please send questions via email
or call 800-833-5569
To ensure your long-term care services align with your policy benefits and to help streamline your claims process, contact OneAmerica Financial before you begin.
Get in touch with us now at 800-352-6608
Please send questions via email or call 855-517-6365
Please send questions via email or call 800-553-3522
Please send questions via email or call 800-553-3522
If you are a securities registered representative or investment advisor representative, please call 877-285-3863 to reach the trading desk or OneAmerica Securities sales support.
The companies of OneAmerica Financial have appointed general agencies across the country to give you local, personalized support. Click on the icon closest to you to learn more and start the conversation. If you don’t see your state or region represented, call us at 877-999-9883, option 2 or email oasalesdesk@oneamerica.com.
Or select a state
If you are a financial professional specializing in retirement services and looking to work with the companies of OneAmerica Financial or to learn more about our retirement services offerings, please contact the OneAmerica Financial representative in your area or our Retirement Services Internal Sales Desk at 866-313-7355.
Are you an employer or employee with a retirement plan through the companies of OneAmerica Financial? Please visit Get help for your existing account section located above.
One American Square P.O.
Box 368
Indianapolis, IN 46206-0368
American United Life Insurance Company®
P.O. Box 6123
Indianapolis, IN 46206-6123
ATTN: Individual Claims
P.O. Box 6008
Indianapolis, IN 46206-6008
P.O. Box 1984
Indianapolis, IN 46206-1984
