Individuals & Families

Our companies offer life insurance, annuities and asset-based long-term care products for families and individuals. To contact the issuing company for your existing policy or account, select a category below. If you are a beneficiary and need to request a policy payment, please contact claims support.

Life Insurance and Annuities

 

American United Life Insurance Company^®
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-537-6442
Phone: (317) 285-4032
Fax: (317) 285-1593

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The State Life Insurance Company (Life Insurance)
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-428-2316
Phone: (317) 285-2373
Fax: (317) 285-2380

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Pioneer Mutual Life Insurance Company
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-437-4692
Phone: (317) 285-5700
Fax: (317) 285-1593

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Asset-Based Long-Term Care

The State Life Insurance Company (Life Insurance)
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-428-2316
Phone: (317) 285-2373
Fax: (317) 285-2380

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Employee Benefits

Employee Benefits Customer Service
( M-F, 8:30 a.m. to 5:30 p.m. EST)
Toll-free: 1-800-553-5318
Phone: (317) 285-5001
Fax: 1-888-285-1565

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Policy Number

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Forms & Resources
Employee Benefits Products Form Search

 

Mailing Address
Employee Benefits Contact Center American United Life Insurance Company^®
PO Box 6123
Indianapolis, IN 46206-6123

 

 

Claims Support

If you are a policyholder or beneficiary who needs to request a policy payment, our trained and experienced support center representatives are ready to help you.

Life & Life Waiver of Premium Claims:
Toll-free: 1-800-553-3522
Phone: (317) 285-5002
Life Claims Fax: (317) 285-7666
Life Waiver of Premium Fax: (317) 285-7663
Life Claims: lifeclaims.employeebenefits@oneamerica.com
Life Waiver of Premium Claims: WaiverofPremium.Grp@oneamerica.com
Disability Claims: 1-855-517-6365
Fax: (844) 287-9499
Disability.Claims@OneAmerica.com

 

Retirement Plans

Participant Service Centers

 

AUL Participant Service Center
(M-F, 8 a.m. to 10 p.m. ET)
Toll-free: 1-800-249-6269
Phone: (317) 285-5060
Fax: (317) 285-1728

 

 

McCready and Keene, Inc.
(M-F, 8 a.m. to 10 p.m. ET)
Toll-free: 1-800-442-4015
Fax: (317) 285-6462

 

 

OneAmerica Retirement Services LLC
(including former BMO and CNB Retirement Services)
(M-F, 8 a.m. to 10 p.m. ET)
Toll-free: 1-800-858-3829

 

Securities

 

OneAmerica Securities, Inc.
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-877-285-3863
Fax: (317) 285-4050

 

Claims Support

 

If you are a policyholder or beneficiary who needs to request a policy payment, our trained and experienced support center representatives are ready to help you. Contact us for help with:

• Death claims on life insurance or annuities
• Long-term care claims
• Premium waiver requests

The State Life Insurance Company (Life Insurance)
(M-F, 8 a.m. to 6 p.m. ET)
Toll-free: 1-800-428-2316
Phone: (317) 285-2373
Fax: (317) 285-2380

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Golden Rule policies administered by State Life Insurance Company^® State Life Insurance Company^®
Toll-free: 1-800-275-5101
Phone: (317) 285-5101
Fax: (317) 285-1344
Life & Annuity Claims: Claims.Ind@oneamerica.com
Long Term Care Claims: longtermcareclaims.ind@oneamerica.com

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American United Life Insurance Company Pioneer Mutual Life Insurance Company
Toll-free: 1-800-833-5569
Phone: (317) 285-5592
Fax: (317) 285-1344
Life & Annuity Claims: Claims.Ind@oneamerica.com
Long Term Care Claims: longtermcareclaims.ind@oneamerica.com

Mailing Address

The Companies of OneAmerica^®
ATTN:Individual Claims
PO Box 6008
Indianapolis, IN 46206-6008

Forms & Resources

• Request service changes to your policy online.
• Request a policy replacement if the original has been lost or destroyed.

 

 

Business & Employers

The companies of OneAmerica offer a range of employee benefit and retirement plans for businesses and employers. These include life insurance, annuities and asset-based long-term care products. To contact the issuing company for your existing policy or account, select a category below. If you are a beneficiary and need to request a policy payment, please contact claims support.

Employee Benefits

 

Employee Benefits Products
Financial professionals at Regional Offices work in coordination with your benefits advisor to bring your organization our comprehensive employee benefits products.

 

 

Select a State SelectAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict Of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming Locate an office

 

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Retirement Plans

 

If you are a financial professional specializing in retirement services and looking to work with the companies of OneAmerica or to learn more about our retirement services offerings, please contact us at (866) 313-7355.

 

Services for Financial Professionals

To meet the needs of our diverse customer base, OneAmerica works with brokers, agents, dealers, producers, and many other financial professionals. Select from the options below to learn more about becoming a financial professional with the companies of OneAmerica.

Financial Professional Contact

 

Personal Producing General Agents
Toll-free: 1-877-297-7742
Phone: (317) 285-5742

 

 

Brokers/Producers
Toll-free: 1-844-833-5520
 

 

 

Financial Professionals for Retirement Services (Products & Sales Support)
Toll-free: 1-866-313-7355
Phone: (317) 285-7354

 

 

Retirement Services Hotline for Financial Professionals
Toll-free: 1-800-561-3329
Phone: (317) 285-4107

• Option 1 - Participant Information
• Option 2 - Compensation
• Option 3 - Licensing & Appointment
• Option 4 - Products & Sales
• Option 5 - eProducer Password & Support

 

 

Registered Representatives of OneAmerica Securities, Inc.
OneAmerica Securities, Inc.
(M-F, 8:30 a.m. to 5 p.m. ET)
Toll-free: 1-877-285-3863
Phone: (317) 285-5887
Fax: (317) 285-7635

OneAmerica Securities, Inc.
(M-F, 8:30 a.m. to 5 p.m. ET)
Toll-free: 1-877-285-3863
Phone: (317) 285-5887
Fax: (317) 285-7635

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Mailing Address

OneAmerica Securities, Inc.
PO Box 1984
Indianapolis, IN 46206-1984