Contact Information

Contact us for help

For generations, Americans have relied on the companies of OneAmerica^® to help them meet their financial goals. We do it by providing financial education, quality products and a customer concierge service to guide you through the process.

Hello,
How can we help?

Please select one of the following options to get started:

I have questions about my employer sponsored retirement and group insurance benefits.

I have questions about life insurance, annuity or asset-based long-term care products.

I am a financial professional with questions.

I have a question about claims.

Mailing Addresses

Mailing Addresses

Hello

How can we help?

Choose one of the tabs
to the left to get started.

Let us help you find your answers about your employer sponsored benefits.

If you have specific questions about your account or need to withdraw funds we can assist you more effectively if you have your plan number available. You can find your plan number on your quarterly account statement or on your account landing page.

If your plan number starts with a number,
please call 1-800-858-3829.

If your plan number starts with a letter,
please call 1-800-249-6269.

Please call 1-800-553-5318 if you have policy questions. If you're a broker we can answer registration and commission questions as well.

Let us help you find your answers about products.

For specific policy related questions we can help you more effectively if you have your policy number available. This information can be found on your annual statement or in your policy contract.

Please call 1-800-437-4692 if your policy number starts with a "10" or "0".

Please call 1-800-428-2316 if your policy number starts with "5" or "L".

For all other policy numbers,
please call 1-800-537-6442.

Please call 1-800-352-6608 for questions about your asset-based long-term care policy including claim filing and status, billing and provider change questions.

Please call 1-877-285-3863 to reach the trading desk and producer support.

Tell us a little more about your professional focus.

Employee Benefits Products
Financial professionals at Regional Offices work in coordination with your benefits advisor to bring your organization our comprehensive employee benefits products.

Which state do you live in?

Please select one of the states

If you are a retirement professional in need of retirement services product and sales support,
please call 1-866-313-7355.

If you are a retirement professional with questions about participants, compensation, licensing and appointment, or need eProducer support please call our retirement services hotline at
1-800-561-3329.

If you have questions about your client's life insurance and annuity policies or need to assist them in filing a death claim,
please call 1-800-537-6442.

If you are a Personal Producing General Agent,
please call 1-877-297-7742.

If you are a Broker or Producer,
please call 1-844-833-5520 for asset-based LTC solutions or 1-877-999-9883 for all other life insurance and annuities.

Please call 1-877-285-3863 to reach the trading desk or OneAmerica Securities sales support.

Atlanta Regional Sales Office
Atlanta, GA
Phone: 1-800-272-8444

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

Phoenix Sales Office
Phoenix, AZ
Phone: 1-480-366-5907

Atlanta Regional Sales Office
Atlanta, GA
Phone: 1-800-272-8444

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

Philadelphia Regional Sales Office
Philadelphia, PA
Phone: 1-215-607-6737

No data exists for the selected state.

Charlotte Regional Sales Office
Charlotte, NC
Phone: 1-800-336-3085

Philadelphia Regional Sales Office
Philadelphia, PA
Phone: 1-215-607-6737

Atlanta Regional Sales Office
Atlanta, GA
Phone: 1-800-272-8444

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

Chicago Regional Sales Office
Chicago, IL
Phone: 1-800-451-7996

Indianapolis Sales Office
Indianapolis, IN
Phone: 1-800-451-7361

Chicago Regional Sales Office
Chicago, IL
Phone: 1-800-451-7996

No data exists for the selected state.

Louisville Regional Sales Office
Floyds Knobs, IN
Phone: 1-812-725-9453

Nashville Sales Office
Franklin, TN
Phone: 1-615-497-9766

No data exists for the selected state.

Charlotte Regional Sales Office
Charlotte, NC
Phone: 1-800-336-3085

Philadelphia Regional Sales Office
Philadelphia, PA
Phone: 1-215-607-6737

Michigan Regional Sales Office
Birmingham, MI
Phone: 1-586-419-5599

Chicago Regional Sales Office
Chicago, IL
Phone: 1-800-451-7996

No data exists for the selected state.

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

No data exists for the selected state.

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

No data exists for the selected state.

Dallas Regional Sales Office
Richardson, TX
Phone: 1-800-533-5829

Thank you for your interest in AUL's group products; however, our company is not licensed to do business in your state.

Philadelphia Regional Sales Office
Philadelphia, PA
Phone: 1-215-607-6737

Charlotte Regional Sales Office
Charlotte, NC
Phone: 1-800-336-3085

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

Cincinnati Sales Office
Phone: 1-513-766-9383

Columbus Sales Office
Delaware, OH
Phone: 1-800-544-8638

Pittsburgh Regional Sales Office
Pittsburgh, PA
Phone: 1-888-787-5575

Dallas Regional Sales Office
Richardson, TX
Phone: 1-800-533-5829

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

Philadelphia Regional Sales Office
Philadelphia, PA
Phone: 1-215-607-6737

Pittsburgh Regional Sales Office
Pittsburgh, PA
Phone: 1-888-787-5575

No data exists for the selected state.

Charlotte Regional Sales Office
Charlotte, NC
Phone: 1-800-336-3085

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

Nashville Sales Office
Franklin, TN
Phone: 1-615-497-9766

San Antonio Sales Office
Phone: 1-830-832-7324

Dallas Regional Sales Office
Richardson, TX
Phone: 1-800-533-5829

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

No data exists for the selected state.

Charlotte Regional Sales Office
Charlotte, NC
Phone: 1-800-336-3085

Philadelphia Regional Sales Office
Philadelphia, PA
Phone: 1-215-607-6737

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

Pittsburgh Regional Sales Office
Pittsburgh, PA
Phone: 1-888-787-5575

Chicago Regional Sales Office
Chicago, IL
Phone: 1-800-451-7996

Colorado Regional Sales Office
Greenwood Village, CO
Phone: 1-800-208-8106

Let's help you find the claims area that can help you out with your question:

Life and Annuity, please send questions to: claims.ind@oneamerica.com
Please call 1-800-833-5569

Asset-based Long-term care, please send questions to: longtermcareclaims.ind@oneamerica.com
Please call 1-800-352-6608

Which type of claim are you inquiring about?

For disability claims, please send questions to:
disability.claims@oneamerica.com
Please call 1-855-517-6365

Ok, which of Life claim are you requesting information?

For life claims, please send questions to: lifeclaims.employeebenefits@oneamerica.com
Please call 1-800-553-3522

For Waiver of Premium, please send questions to: waiverofpremium@oneamerica.com
Please call 1-800-553-3522

OneAmerica Financial Partners, Inc.
One American Square
P.O. Box 368
Indianapolis, IN 46206-0368

Employee Benefits Contact Center American United
Life Insurance Company^®
P.O. Box 6123
Indianapolis, IN 46206-6123

The Companies of OneAmerica^®ATTN: Individual Claims
P.O. Box 6008
Indianapolis, IN 46206-6008

OneAmerica Securities, Inc.
P.O. Box 1984
Indianapolis, IN 46206-1984

Employer Sponsored Benefits

Let us help you find your answers about your employer sponsored benefits.

If your plan number starts with a number,
please call 1-800-858-3829.

If your plan number starts with a letter,
please call 1-800-249-6269.

Please call 1-800-553-5318 if you have policy questions. If you're a broker we can answer registration and commission questions as well.

Products

Let us help you find your answers about products.

For specific policy related questions we can help you more effectively if you have your policy number available. This information can be found on your annual statement or in your policy contract.

Please call 1-800-437-4692 if your policy number starts with a "10" or "0".

Please call 1-800-428-2316 if your policy number starts with "5" or "L".

For all other policy numbers,
please call 1-800-537-6442.

Please call 1-800-352-6608 for questions about your asset-based long-term care policy including claim filing and status, billing and provider change questions.

Please call 1-877-285-3863 to reach the trading desk and producer support.

Professional Focus