TRS permits persons with a hearing or speech disability to use the telephone system via a text telephone or other device to call persons with or without such disabilities. To use TRS for our contact numbers listed below, please dial 711 from your TTY device and provide the appropriate contact number from below to connect to OneAmerica through the relay center.
Our companies offer life insurance, annuities and asset-based long-term care products for families and individuals. To contact the issuing company for your existing policy or account, select a category below. If you are a beneficiary and need to request a policy payment, please contact claims support.
American United Life Insurance Company®
(M-F, 8 a.m. to 6 p.m. ET)
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The State Life Insurance Company (Life Insurance)
(M-F, 8 a.m. to 6 p.m. ET)
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Pioneer Mutual Life Insurance Company
(M-F, 8 a.m. to 6 p.m. ET)
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Employee Benefits Customer Service
( M-F, 8 a.m. to 6 p.m. ET)
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Forms & Resources
Employee Benefits Products Form Search
Mailing Address
Claims Support
If you are a policyholder or beneficiary who needs to request a policy payment, our trained and experienced support center representatives are ready to help you.
Life & Life Waiver of Premium Claims:
Hours: Monday-Friday, 8 a.m.-10 p.m. Eastern
If you have access to your retirement account plan number prior to your call, we can route you to a support agent more quickly.
American United Life (AUL)
OneAmerica Retirement Services LLC
OneAmerica Securities, Inc.
If you are a policyholder or beneficiary who needs to request a policy payment, our trained and experienced support center representatives are ready to help you. Contact us for help with:
The State Life Insurance Company (Life Insurance)
(M-F, 8 a.m. to 6 p.m. ET)
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Forms & Resources
The companies of OneAmerica offer a range of employee benefit and retirement plans for businesses and employers. These include life insurance, annuities and asset-based long-term care products. To contact the issuing company for your existing policy or account, select a category below. If you are a beneficiary and need to request a policy payment, please contact claims support.
Employee Benefits Products
If you are a financial professional specializing in retirement services and looking to work with the companies of OneAmerica or to learn more about our retirement services offerings, please contact us at (866) 313-7355.
To meet the needs of our diverse customer base, OneAmerica works with brokers, agents, dealers, producers, and many other financial professionals. Select from the options below to learn more about becoming a financial professional with the companies of OneAmerica.
Personal Producing General Agents
Brokers/Producers
Financial Professionals for Retirement Services (Products & Sales Support)
Retirement Services Hotline for Financial Professionals
Registered Representatives of OneAmerica Securities, Inc.
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