|CEO Message |
Latena and Christopher Ward know what it means to give care. As the parents of two adult sons and a daughter-in-law, their children are their highest priority. But when Latena’s elderly mother received a diagnosis of Parkinson’s Disease, the Wards’ definition of “caregiving” started to change.
“At first the disease progressed slowly,” Latena said. “But not long after her diagnosis, my father died very suddenly. We could see she needed more help.”
And so, the family adapted. Virginia moved in with her daughter, where Latena and Christopher could provide both physical and emotional support. But as her symptoms continued to worsen, it became clear they needed some help.
“It reached a stage where we couldn’t do it alone,” Latena said. “My parents had long-term care protection through OneAmerica, so I contacted the company to see about setting up in-home health care for my mom.”
Having gone through the grief of her mother’s prognosis, followed by the loss of her father, Latena was prepared to do whatever was necessary to make sure her mother got help. She braced herself for what she expected to be a protracted struggle to secure the health care her mother needed. To her surprise, that wasn’t the case.
“I was shocked at how easy it was. She was approved for the care very quickly,” Latena said. “It was all very seamless. We got the help that we needed, the way that we needed it.”
With the extra support, Latena and her husband were able to keep Virginia at home until the Parkinson’s progressed to dementia. They again reached out to OneAmerica as they looked into assisted living.
“It was so refreshing to work with OneAmerica, because the process was very orderly and clear. The people there always helped us when we needed them,” Latena said. “It was a comfort during an emotional time, and that meant a lot to us.”
It was such a good experience, in fact, that when Latena and Christopher decided to purchase their own long-term care protection, they chose OneAmerica.
“OneAmerica came through when my mother needed them. Knowing that gives me great peace of mind about our own protection.”
“When you purchase a policy like this, you don’t really know if you’ll need it. But if you do, you want to be sure you’re protected,” Latena said. “OneAmerica came through when my mother needed them. Knowing that gives me great peace of mind about our own protection.”
For Latena, the security of long-term care protection doesn’t just extend to her and her husband.
“After having gone through the process with my mother, it made us think about our own children. And, of course, your mind always goes to worst-case scenarios,” Latena said. “But we’ve seen how OneAmerica handles the worst. If something happens to us, we know our children will have the support to get through.”