AUL Retirement Services honored with 17 best in class awards
Contact:
Jim Gavin, Media Relations Manager
(317) 285-4168 or jim.gavin@oneamerica.com
For Immediate Release:
Indianapolis (Nov. 15, 2010) – The retirement services division at American United Life Insurance Company® (AUL), a OneAmerica company, has received 17 Best in Class awards based on PLANSPONSOR magazine’s 2010 Defined Contribution Survey. The number represents the most awards ever bestowed upon AUL by PLANSPONSOR. In 2009, AUL Retirement Services garnered five awards from the same survey.
“Adding to the trophy case is always nice, but the fact these awards are driven by responses from our actual plan sponsors is what we find most rewarding,” said Bill Yoerger, senior vice president for AUL Retirement Services. “To have this level of success based upon client feedback reiterates the vital focus we place on our customers and on delivering high quality offerings. We can mark this as a successful benchmark, as we strive to continue to grow and build strong relationships with our clients.”
In the small market category, AUL Retirement Services received seven Best in Class awards for services delivered to participants, in categories such as enrollment assistance and overall education, and nine awards for sponsor services such as account/service team responsiveness and plan design flexibility. In addition, the division also received one Best in Class award for participation services in the micro market. PLANSPONSOR defines the micro market segment as plans with less than $5 million in assets and the small market segment as plans with between $5 and $50 million in assets.
The results are determined by a seven-point satisfaction survey that is distributed to AUL Retirement Services plan sponsors and PLANSPONSOR magazine’s database. AUL Retirement Services received a total of 591 responses with the top industries represented, including manufacturing, health care (nonprofit) and nonprofit/endowment foundation.
The complete list of Best in Class awards received by AUL Retirement Services is as follows:
- Small market category
- Overall education program (Participant)
- Communication materials (Participant)
- Enrollment assistance (Participant)
- Retiree services/payments (Participant)
- Onsite meetings (Participant)
- Range of investment options (Participant)
- Participant beneficiary administration (Participant)
- Plan analytics/reporting/benchmarking (Sponsor)
- Form 5500 processing (Sponsor)
- Compliance support/testing (Sponsor)
- Legislative/regulatory updates (Sponsor)
- Account/service team industry knowledge (Sponsor)
- Account/service team responsiveness (Sponsor)
- Staff consistency/lack of staff turnover (Sponsor)
- Plan design flexibility (Sponsor)
- "Cost-to-Value" of plan fees (Sponsor)
- Micro market category
- Online tools/savings & investing services (Participant)
About AUL Retirement Services
American United Life Insurance Company® (AUL) is the founding member of OneAmerica® and offers a wide range of products and services for retirement plans of individuals and employers. As a leader in the retirement services industry, AUL provides local service through a national network of experienced professionals focusing on the 401(k), 403(b) and 457 markets.
About AUL
American United Life Insurance Company® (AUL), a OneAmerica® company, is focused on providing a strong portfolio of products for individuals, families and small businesses. AUL uses a national network of experienced professionals utilizing an extensive menu of financial products, including life insurance, annuities and employee benefit plan products. The company helps consumers plan for tomorrow by helping to protect their financial futures.
About OneAmerica
OneAmerica Financial Partners, Inc., is headquartered in Indianapolis, IN. The companies of OneAmerica® can trace their solid foundations back more than 130 years in the insurance and financial services marketplace.
OneAmerica’s nationwide network of companies offers a variety of products to serve the financial needs of their policyholders and other clients. These products include retirement plan products and services; individual life insurance, annuities, long-term care solutions and employee benefits. The goal of OneAmerica is to blend the strengths of each company to achieve greater collective results.
The products of the OneAmerica companies are distributed through a network of employees, agents, brokers and other distribution sources that are committed to increasing value to our policyholders by helping them plan to meet their financial goals.
Registered group variable annuity contracts issued by AUL are distributed by OneAmerica Securities, Inc., Member FINRA, SIPC, a Registered Investment Advisor, 433 N. Capitol Avenue, Indianapolis, IN 46204, (877) 285-3863, which is a wholly owned subsidiary of AUL.
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